Our Clients

 
We offer customer-centric services with a goal of satisfying the needs of our customers and exceeding their expectations for service delivery. Customer satisfaction is at the top of our corporate mission because our customers are the reason why we are in business. Our teams take a service-oriented approach in working with our clients, we anticipate the needs of our customers and invest heavily in technologies and infrastructure that increase the levels of our customer service as well as our customer satisfaction.

We avail our customer with different support channels including a 24-hour Call Centre with a customer service personnel who gives relevant support information, offers technical support and logs/forward complaints to the appropriate departments for immediate action. SAFEX relates with our clients on a personal level, as such we can understand their needs and take any relevant action required to give them an outstanding experience, ensuring that all transactions with us are as seamless as possible.